Dear customer, if you want to return the products ordered online from O’devalle, you can do so within 14 days of receipt of the package. This form must be only completed and returned if you wish to withdraw from the contract.

Returned products must be returned in the same condition as they were sent (with original packaging, seals, etc.). We will not accept or refund incomplete returns or products that have been worn or washed.  

Products that show signs of wear or consumption, physical changes, traces of excessive use and unauthorized interventions, etc., are not accepted for return.

Name   __/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/

Surname   __/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/

Orden Number __/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/

Identification Number__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/

Date of receipt of the package  __/__/__/__/__/__/__/__/__/__/__/__/

Phone Number   __/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/

Email Address   __/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/

1. Item does not match order (a wrong item was delivered).    YES __/      NO __/  
2. Item missing from the package.    YES __/     NO __/
3. The item is defective / unsealed.   YES __/     NO __/
4. Delivery time was too long.  YES __/     NO __/
5. Other. What? ________________________________________________________________________________________________________________________________

Date __/__/__/__/__/__/__/__/                    Customer signature _______________________________

The money related to the returned products will be transferred to the bank account in case of online payments or by postal order.

We may defer reimbursement until we receive the products back or until you have provided us with proof that you have returned the products. The funds will be visible in your account in a maximum of 14 calendar days.

If you want to transfer the money directly to the bank account, please specify:

• IBAN   __/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/__/
• the name of the bank _______________________________

Shipping costs for this return are at your expense.

Please return the products to the following address: 

For more details, we are at your disposal by:

Phone: +373 60696966 (Monday to Friday – 09.00 / 17.30)

Email:  odevalleshop@gmail.com